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Privacy policy

Thank you for visiting orchid.am online store and shopping. The following terms and conditions constitute our shipping and payment policy.
Delivery terms
Dear customers, in addition to placing orders online from the orchid.am online store, you can also place orders every day from 10:00 to 22:00 at our store by contacting the following phone number: +374 91 55 06 18.
All orders are processed within 2 business hours. Delivery in Yerevan up to 6 km is AMD 1,500, in other areas - AMD 2,000. To know exactly the cost of delivery in marzes, please contact the following phone number: +374 91 55 06 18, as it depends on the distance.
Delivery takes place between 11:00 and 23:00. If the delivery of your order is significantly delayed, we will contact you by email. by mail, or by phone call.
In the orchid.am online store, delivery is carried out in the territory of RA and NKR.
Delivery and payment are carried out only in AMD.
If you want to receive the order at two different addresses, please make two separate orders. Within one order, the product can be delivered to only one address.
Purchases from abroad
The orchid.am online store gives you the opportunity to make purchases from different countries of the world through the website, for your friends and relatives living in Armenia. You can make the payment through Visa, Master Card, Idram, Telcell systems.
In case of questions, you can contact the "Call Center" at the following phone number: +374 91 55 06 18, as well as through Viber and WhatsApp applications.
Payment methods

<ol>
<li>Online payment. Online payments on our website are made through Master Card, Visa, Arca, Idram, Telcell payment systems. If you are already registered in that system, after choosing the appropriate option, you will appear on the website of the given payment system, where you need to enter your username and password in that system and make the payment. If you are not yet a user of that system, you can register here.</li>
<li>Cash. This means that you pay for the product you ordered and its delivery when you receive the order, in cash. The courier provides you with a cash register receipt. After choosing this option on the corresponding page of the website, you also indicate whether it is necessary to bring change.</li>
<li>With Idram payment system. Idram is an electronic payment system that provides an opportunity to make payments in the Internet environment with units equivalent to AMD. To pay with Idram in the orchid.am online store, you need to select Idram in the "Payment" step of the order form, after confirmation, go to the Idram website and transfer the money from your account. We do not offer partial refunds based on the bank's policy.</li>
<li>Tellcell Wallet. You can pay for delivery in real time from anywhere. To use this convenience, you only need a smartphone connected to the Internet and a positive balance.</li>
<li>The prices of the products presented on the website are final and include all taxes.</li>
</ol>

Delivery and payment

Delivery and Payment 

<p class="MsoNormal" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Based on clauses 2a and 2b of Article 23 of the RA Law "On Consumer Rights Protection", plants are not subject to return or exchange. 
<p class="MsoNormal" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Exchange is possible only if the order is delivered broken or damaged. In such a case, please contact the following phone number +374 91 55 06 18 within 1 hour after the order is delivered to carry out the exchange and correct the irregularities. 
<p class="MsoNormal" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Returns are made within 5 working days.
<p class="MsoNormal" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">In case of other questions or suggestions, please call the service center at +374 91 55 06 18.

Return or Exchange

Return

The benefits of corporate customers are:
- Free delivery service in Yerevan
- AMD 10,000 gift card for purchases of AMD 500,000 or more
- AMD 20,000 gift card for purchases of AMD 1,000,000 or more
- Free delivery to Tsakhkadzor for purchases of 100,000 AMD and more

orchid.am online store offers special conditions for legal entities:
- Corporate customer service is handled by the corporate sales manager, who carries out the proper organization of orders and comprehensive customer consultation.
- If there is a contract, the cancellation is carried out by way of bank transfer. The invoice is presented at the end of the month or after each order according to the customer's request. In this case, companies and other institutions do not have to withdraw their money.
- Delivery in Yerevan is free of charge, regardless of the volume of the order. You get rid of additional expenses and waste of money, especially when it comes to big purchases.

Online shopping has a number of advantages for organizations, among which the following can be distinguished:
- Products can be found very quickly thanks to the extended search system, competent distribution of products by subsections, and the possibility of sorting by various parameters.
- The order can be given not roughly, but clearly, by first viewing the name, price, photo, and description of the given product, as well as comparing it with other similar products.

Corporate client

Orchid Gallery is not a shop, but a real art and beauty corner in the city, which looks like a unique exhibition of plants, orchids and works of art.
The range is constantly updated, the main types of orchids are imported from Holland, and there are also exclusive types from other European countries and Asia.
The founders of the salon are big lovers of orchids. They have exceptional orchids in their personal archive and know everything about the history, care, and characteristics of these flowers, as well as interesting plants. That's how the hobby turned into a job, where the two are combined into one. The specialty of the salon was in this, the entire staff is in constant contact with all buyers for advice, plant cultivation, and longer preservation of orchids.
We care for each plant and by putting our love and care into our work, we provide superior service.
We will be happy to host each of you in our warm shop hall.

About Orchid Gallery

About the company

Address: Marshal Baghramyan 56, Mega Mall 1st floor
Working hours:&nbsp;10:00-22:00 every day
E-mail address: orchidgallery.armenia@gmail.com
Phone number: +374 91 55 06 18
Instagram: @ _orchid_gallery_
Facebook: Orchid Gallery

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